lookatmy.ai

Terms of Service

Effective Date: 2025-08-01

Welcome to lookatmy.ai (“lookatmyai”, “We”, “Us”, “Our”). These Terms of Use (“Terms”) govern your access to and use of our services, including our website (lookatmy.ai), applications, and any related services (collectively, the “Service”). Please read these Terms carefully before using the Service.

By accessing or using lookatmy.ai, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Account Registration and Security

  • Eligibility: To use lookatmy.ai, you must be at least 18 years old or the age of majority in your jurisdiction.
  • Registration: You agree to provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of your login credentials.
  • Account Activity: You are responsible for all activities occurring under your account. Notify us immediately of any unauthorized use.

2. Description of Service

lookatmy.ai enables users to:

  • Chat with large language models (“LLMs”) from various providers.
  • Use Retrieval-Augmented Generation (RAG) by uploading, searching, and referencing your own files.
  • Create, manage, and interact with custom chatbots utilizing your data and preferences.

3. User Content and Data Handling

  • Storage: We store files, chat logs, chatbot information, and user preferences for service functionality.
  • No Training on User Data: We do not use your content, files, or chat logs to train our models or for any unrelated purpose.
  • Model Providers: Your chat messages are sent to LLM providers through a proxy, ensuring your requests are anonymized and cannot be traced back to your identity. We do not work with third parties that train on user data.
  • File Storage: User files are securely stored using third-party services to provide search and read functionality.
  • Limited Caching: Some model providers may cache anonymized user chat data temporarily for technical reasons such as prompt caching.
  • Data Agreements: Where applicable, we enter into agreements with providers to prohibit use of your data for training or any unrelated purposes.

4. Privacy

Your privacy is a priority for lookatmy.ai. Please refer to our separate Privacy Policy for detailed information on:

  • The types of data we collect,
  • How your data is stored and protected,
  • Your rights to access, correct, or delete your data.

5. Acceptable Use

You agree to not misuse the Service, including but not limited to:

  • Engaging in illegal, fraudulent, or harmful activities;
  • Infringing upon the intellectual property or privacy of others;
  • Attempting unauthorized access to our systems or accounts;
  • Uploading malicious code or content.

Violations may result in account suspension or termination.

6. Intellectual Property

  • Service Content: All intellectual property rights in the Service (excluding user content) belong to lookatmy.ai and its licensors.

  • User Content: You retain all rights to your uploaded files, chat logs, and other content. By using the Service, you grant lookatmy.ai a worldwide, non-exclusive license to store, process, and display your content for the following purposes:

    • Operating and providing the Service;
    • Maintaining, improving, and developing the Service, including research and development activities;
    • Ensuring the security and integrity of the Service.

    We will not use your content for marketing or promotional purposes.

7. Third-Party Services & Model Providers

  • Some functionalities rely on third-party LLM providers and file storage vendors.
  • We make reasonable efforts to select privacy-conscious providers and establish agreements that restrict the use of user data for unrelated purposes.
  • However, we cannot guarantee the absolute behavior of third parties. You acknowledge and accept the potential for limited, anonymized data caching as required by model provider infrastructure for technical reasons.

8. Prohibited Activities and Content

You may not use the Service to:

  • Violate any laws or regulations;
  • Harass, abuse, or harm other users;
  • Upload or share illegal or copyrighted material without authorization.

You are solely responsible for the content you upload, including ensuring you have all necessary rights and permissions.

9. Payment and Subscriptions

  • Certain features may require a paid subscription. Payment processing is handled by Lemon Squeezy, our payment provider.
  • You agree to Lemon Squeezy's terms, and all billing matters and taxes are managed by Lemon Squeezy.
  • Subscriptions may renew automatically unless cancelled. Details are provided during checkout.
  • All refunds are subject to our Refund Policy, which is incorporated herein by reference and can be accessed at Refund Policy. By subscribing to our paid services, you acknowledge that you have read, understood, and agreed to the terms of our Refund Policy.

10. Termination

We reserve the right to suspend or terminate your account at our discretion if you breach these Terms or engage in behavior harmful to the Service or its users.

11. Disclaimers and Limitation of Liability

  • We provide the Service “as is” and without warranties of any kind. Use of LLMs may produce inaccurate or offensive outputs; you are responsible for verifying responses before relying on them.
  • We are not liable for any damages arising from your use or inability to use the Service, including data loss or third-party actions, to the fullest extent permitted by law.

12. Modifications to the Terms

We may update these Terms from time to time. Significant changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance.

13. Contact

For questions about these terms, please contact us at [email protected].

Agreement Acknowledgement:
By using lookatmy.ai, you acknowledge you have read, understood, and agreed to these Terms of Use.